Frequently Asked Questions

Please read our FAQ before sending us a message.

Do you sell ground beans?

No. We prefer to grind our coffee beans before brewing to ensure having the best quality as possible.

What are the delivery charges for orders from the Online Shop?
Shipping fees
Door to Door
Ships within 1-3 Working days after confirmation of order

Metro Manila

Per 2 Kg | P100

Anything above 6 kg | Base rate of P300 for the first 6kg + P50 per additional kg

Provincial

Per 2 Kg | P200

Anything above 6 kg | Base rate of P600 for the first 6 kg + P100 per additional kg

AP Cargo

Freight Collect

Pay for the shipping fee upon delivery.

How long will delivery take?

Delivery will depend per location but should be within 3 working days.

Which payment methods are accepted in the Online Shop?

Bank Deposit

Banco De Oro

Acct. Number: 002240060200

Acct. Name: Crema and Cream Coffee Co. Inc.

Please send us a copy of the deposit slip with your name and order number to confirm your order.

Credit Card/Paypal

Pay with your credit card or paypal account.

What exactly happens after ordering?

After ordering, you order will be processed and you will receive a confirmation about the order. If you paid via credit card or Paypal, your order wil be processed immediately.

In case you choose to pay via bank transfer, to confirm your order, please do make the deposit / bank transfer and send us a copy with your name and order number.

Do I receive an invoice for my order?

You will receive an electronic invoice after payment has been received.

Send us an email